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HOUSING
Thank you for your interest in making your hotel reservations at one of our official AATS conference hotels. At this time, our contracted blocks are full and we are no longer able to make reservations using the conference housing site. If you need to book reservations, you can click on the link below or call 877-300-6147 for assistance in securing hotel rooms in Philadelphia. While every effort will be made to accommodate your stay at one of our conference hotels, conference rates are not guaranteed. Please also note any terms or conditions carefully as they relate to deposits and cancellations as these fees are outside the control of AATS and the AATS Housing Bureau and are the sole responsibility of the guest.
Please note: If you have an existing reservation, you can return to the registration and housing site to make changes to your reservation through 5:00 pm EST, Thursday, April 22, 2011.
AATS/Experient Customer Service Desk
(866) 229-2386 - Toll-free within the U.S.
(301) 694-5243 – International
Email: aats@experient-inc.com
REGISTRATION
Attendees may register for the meeting three ways although online registration is strongly encouraged. Registrations will not be processed unless payment is received.
Internet
Mail/Fax
Meeting registration and hotel reservation form along with check or credit card may be mailed/faxed to:
AATS/Experient
P.O. Box 3918
Frederick, MD 21705
Fax: (301) 694-5124 (fax requires credit card information)
Call Directly
(866) 229-3691 - Toll-free within the U.S.
(301) 694-5243 - International
Advance Registration Deadline: April 1, 2011
After this date, all registration fees will increase. A credit card valid through May 2011 is required to confirm meeting registration and hotel accommodations. Forms received without a valid credit card and expiration date will not be processed. Housing may be reserved by providing a valid credit card number even if you are paying for the Annual Meeting registration by check.
Registration Cancellation/Refund Policy
Written requests for cancellations and refunds for registration fees must be received by April 15, 2011. Refunds will be subject to a $50 administrative fee and will be processed after the meeting. Refunds are not available after April 15, 2011.
HOTEL INFORMATION
Conference Hotels:
Philadelphia Downtown Marriott (Headquarters Hotel)
1201 Market Street
Connected by Pedestrian Walkway to the Pennsylvania Convention Center
Loews Philadelphia Hotel
1200 Market Street
Across the street from the Pennsylvania Convention Center
Philadelphia Downtown Courtyard
21 N. Juniper Street
2 Blocks from the Pennsylvania Convention Center
Room Deposit/Cancellation Policy
A credit card (American Express, Visa, MasterCard) is required to guarantee a reservation. After April 1, 2011, a deposit equal to two night's room and tax will be charged to your credit card as a non-refundable deposit by the hotel. All deposits will be forfeited should you fail to arrive as scheduled without contacting the hotel prior to your reservation date or by cancelling your entire reservation. Changes can be made to your reservation through the AATS Housing Bureau until April 22, 2011 based on availability. After April 22, 2011 please contact your hotel directly.
Change Policy
A change fee of $250.00 will be charged to your credit card for any reservation change that results in a reduction of room nights after April 23, 2011. This fee will be charged by the hotel to the credit card used to guarantee the reservation.
Confirmations
Meeting registration and housing accommodation confirmation will be sent within three to five business days of receipt of form. If a confirmation is not received within two weeks, contact AATS/Experient Customer Service at the number listed below.
For questions, please contact
Annual Meeting Registration:
AATS/Experient Customer Service Desk
(866) 229-2386 - Toll-free within the U.S.
(301) 694-5243 – International
Email: aats@experient-inc.com
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